Shipping & Returns

Last updated: 25/10/2026

Shipping

PAWS Jamaica serves customers across Jamaica. Specific shipping options, timeframes and fees will be confirmed before the store goes live and once our secure checkout is configured.

Returns

We want you and your pet to be happy with every purchase. Our return policy details, including eligible items and timeframes, will be published here before the store goes live.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us through our Contact page and we will make it right.

Note: Shipping and return commitments for Part 1 are a placeholder framework. Final policies will be confirmed before the store goes live.